FAQs

Got any questions about having music lessons with us?  Our most common questions are answered below.

For full terms and conditions of music tuition with us, please see the following page (Terms and Conditions).  These will also be emailed upon starting music lessons with us.

 

How do I book a tutor?

Please complete our teacher request form with just your postcode and instrument. We then give you the distance to our nearest teachers. If that is acceptable, pick your teacher and book them directly with our online booking form. Your new teacher will contact you to confirm arrangements with you.

How do I pay for my tuition?

You pay your LML tutor directly by cheque or cash each week.

How do I cancel my lesson?

You can text, call or email your tutor. You should not cancel through LML as the message may not get to your tutor on time.

What notice should I give to cancel my lesson?

24 hours notice to avoid charge of one lesson.

Can I purchase a gift voucher?

Yes. We offer gift vouchers for any amount you decide and this can be arranged by emailing kevinsmith@primavolta.co.uk. Please check to see if there is an available teacher first by completing a lesson request form before emailing, Please let us know which teacher you are looking to book with in your email.

How can I make a suggestion or complaint?

You can email us with your suggestion or complaint to our Managing Director – kevinsmith@primavolta.co.uk. Please offer as much detail as possible. A response will be given within 5 working days after investigating your issue. If the investigation will take longer (during school holidays for example), an auto responder will outline a rough time scale.

Are your teachers DBS checked?

All our tutors are asked to provide a DBS or one is issued for them if needed on joining LML.

How do I know which instruments and areas you cover?

You can complete our very quick and simple lesson request form with just your postcode and instrument. This gives you your nearest teachers and you can then decide if you would like to book a teacher from there.

When is tuition available?

This depends on the teacher. Most are happy to work evenings and some work weekends. This will be discussed with you on completing your booking form with your chosen teacher.

I would prefer a lesson in the comfort of my own home. Do you offer this?

Sadly, we do not offer this, as this service is often much more expensive, but we do recommend a specialist in this area – www.primavolta.co.uk.

FSB member music school

LocalMusicLesson.co.uk is proud to be an FSB member.

 

 

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LocalMusicLesson.co.uk is a trading name of Primavolta Music Group Ltd. Registered Office – 5 Palatine Close, Staining, Blackpool, Lancashire, FY30EG. Registered in UK, Company Registration Number 09591076.

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Testimonial 1 – My teacher was amazing and has given my son time in a professional and understanding manner.  My son progressed well and we hope to return at some point.  We can be sure to recommend our teacher to anyone wishing to learn this skill.  Many thanks.

Testimonial 2 – We are so grateful for all your encouragement over the years you’ve been teaching him.  We know how much he’s enjoyed it and loves to play the keyboard.  Thank you.

Testimonial 3 – Thank you for teaching me, giving support, encouragement and inspiration to help me further my career in music.

Glyn Jones (1) Katharine Harrison (2) Lisa Bailey (3)