Got any questions about having music lessons with us? Our most common questions are answered below.
For full terms and conditions of music tuition with us, please see the following page (Terms and Conditions). These will also be emailed upon starting music lessons with us.
Please complete our teacher request form with just your postcode and instrument. We then give you the distance to our nearest teachers. If that is acceptable, pick your teacher and book them directly with our online booking form. Your new teacher will contact you to confirm arrangements with you.
You pay your LML tutor directly by cheque or cash each week.
You can text, call or email your tutor. You should not cancel through LML as the message may not get to your tutor on time.
24 hours notice to avoid charge of one lesson.
Yes. We offer gift vouchers for any amount you decide and this can be arranged by emailing firstname.lastname@example.org. Please check to see if there is an available teacher first by completing a lesson request form before emailing, Please let us know which teacher you are looking to book with in your email.
You can email us with your suggestion or complaint to our Managing Director – email@example.com. Please offer as much detail as possible. A response will be given within 5 working days after investigating your issue. If the investigation will take longer (during school holidays for example), an auto responder will outline a rough time scale.
All our tutors are asked to provide a DBS or one is issued for them if needed on joining LML.
You can complete our very quick and simple lesson request form with just your postcode and instrument. This gives you your nearest teachers and you can then decide if you would like to book a teacher from there.
This depends on the teacher. Most are happy to work evenings and some work weekends. This will be discussed with you on completing your booking form with your chosen teacher.